Remarkable Results

Redefining the Client Experience

Remarkable things happen when you put relationships at the center of your solutions. Because we under­stand that our relational and technical capabilities are equally important, our brand is built on the promise of a differentiating client experience — an ability to deliver meaningful business solutions that make a dif­ference in people’s lives. And we have a winning story to tell.

Independent research supports the notion that CSH delivers industry-leading client service.

According to client research performed by an independent company:

In addition to this independent study, CSH also conducts client engagement surveys at the conclusion of hundreds of engagements each year.

Our most recent results indicate that:

98% would choose to do business with Clark Schaefer Hackett again
97% would recommend Clark Schaefer Hackett to a colleague
96% say that their advisors provide high-quality deliverables
96% say that their advisors listen to their needs
96% say that their advisors provided personal attention
95% agree that CSH’s services met their expectations
95% agree that their advisors understand their specific business needs
95% say that their advisors understand their industry

Our research indicates accounting services buyers “need a top-tier accounting firm that understands their business needs and delivers expertise through a helpful working relationship.” We are proud to acknowledge that client feedback reinforces our track record of delivering on those needs:

At CSH, we’re delivering results through remarkable relationships. If you’d like to learn how we can help you, contact us today.

Want to learn more about our approach to serving clients? Visit The CSH Way page.

Feedback from Our Clients

Our CSH advisor “is always very attentive to our mission, needs and strategies…She is thoughtful, and has exceptional follow-up and attention to detail.”

– CSH client

My CSH advisor “helps make it more ‘human’ to complete my accounting/business tasks, and I love working with her.”

– CSH client

Our CSH advisor “has played a key role in helping us to define our business. He attends our weekly management team meetings and offers insights that can only come from experiences outside of our business.”

– CSH client

Our CSH advisor “explains complicated transactions to us in an easy-to-understand way and is very knowledgeable and confident in doing so.”

– CSH client

My CSH advisor “instilled confidence and vision for a prosperous and productive future for our firm. I’m secure in my relationship with Clark Schaefer Hackett.”

– CSH client

Our CSH advisors “want us to succeed as a business, and they are always willing to share their knowledge and best thinking with our management team. They point out the good and the bad, but with an emphasis on helping our organization to be better.”

– CSH client