Strategic Talent Management Services

Results Through Remarkable Relationships

For years experts have warned of the impending war for talent, and today companies in search of tomorrow’s leaders would agree: it is on. To compete, organizations must make talent management a priority. This means adopting a strategic approach to talent management that ensures you have the right leadership in place today and the systems to develop leaders for tomorrow.

What is Strategic Talent Management?

Employees go through distinctive life cycle phases during their employment. Strategic talent management connects the components of this life cycle into an integrated process aligned with an organization’s culture and goals. This holistic strategy for the acquisition, growth, retention and promotion of top talent changes the focus from “Is this person a good fit for this role?” to “Is this person not only a good fit for this role, but also for the company, and for future roles they may inhabit?”

Helping Organizations Achieve Full Potential

Our focus on strategic talent management and culture is what sets us apart. We help organizations develop the ultimate competitive edge: an engaged workforce. We believe to motivate a workforce to greatness, you must align talent management with a definitive culture, outline consistent leadership standards across all functional areas, and define specific competencies (technical & soft skills) to nurture career growth. Our approach supports leaders in recruiting, hiring, coaching, training and succession processes to identify and nurture people who fit the culture and will drive organizational goals.

Our Services Include:

Mission, Vision & Values

Is Your Culture In Line With Your Goals? The loss of talented people—or the failure to attract the right people in the first place—is often related to a lack of coordination between Talent and Culture Management. At CSH we help companies clarify their corporate goals and values, drilling down to discover and articulate what they really want to accomplish and why. Our culture assessment helps determine how well your culture is poised to meet those goals and support those values.

Organizational Design

By assessing the current strengths and weaknesses of your organization, we can help you drive growth and strengthen long-term organizational health. We highlight areas of concern within your existing design, which might lie in its structure, linkages, or culture, and help define criteria to guide the design process. Ultimately, we assist clients to make choices on critical questions such as the optimal business-unit structure; the role of the corporate office or capabilities needed for pivotal roles. By creating direct alignment of the organization to its strategy and business model, the performance of people within the business is dramatically enhanced.

Recruiting & Staffing

Pre-hire Needs Assessment

Our pre-hire needs assessment service is often the key to avoiding the costly failure of hiring the wrong people or, perhaps worse, hiring great people only to lose them. We start with a review of the position and end with a well-defined list of measurable competencies and expectations that define employee success. Areas we evaluate include:

  • Management: Is the right management structure in place to ensure success? CSH can diagnose gaps in management systems, allowing you to correct hiring problems and drive higher employee engagement.
  • Cultural fit: By assessing your organization’s culture, management and communication styles, we can build a hiring profile that assures fit with your organization.
  • Position profile: What are your expectations for this position? How will this position impact business growth? We can select candidates with the capacity to handle future positions, and the capability to learn and grow.

Recruiting

CSH partners with your in-house teams to deliver recruiting expertise on an as-needed basis. We augment their capabilities by providing in-depth sourcing, recruiting and screening expertise—and our clients are billed only for the actual time invested in the project. Our recruiting experts can also evaluate and optimize your existing recruiting model. By assessing the strengths and weaknesses of your current processes, we can design a model to meet your strategic goals. Our recruiting and consulting services include:

  • Talent Sourcing & Recruiting
  • Application Review & Response
  • Scheduling & Conducting Interviews
  • Interview Guide Creation
  • Interview Assessment
  • Forms Review & Creation
  • Behavioral Assessments
  • Skills Testing
  • Reference Checking
  • Offer Management
  • Recruiter & Hiring Manager Training

Onboarding

We all know about the high cost of turnover, and the negative effects it has on organizational performance. Statistics show that new employees decide to stay or leave within the first 4 weeks of their employment. CSH designs onboarding programs that engage new employees from day one and prepare them to fit into your company’s culture.

Performance Management

Performance management is the glue that binds every stage of the employee life cycle. It provides feedback, accountability, and documentation for performance outcomes and helps employees channel their talents toward organizational goals. We work with clients to identify expectations and specific development objectives for every role. The result is a highly relevant and actionable set of factors designed to organize formal and informal performance management.

Coaching

Coaching propels CEOs, executives, sales people, managers, supervisors and professional staff to the next level of success. Our coaching programs can be customized for any level, and are based on self-awareness, self-development, and goal achievement.

Retention

Studies show that staff turnover at professional levels costs approximately one year’s salary after factoring in the impact on colleagues and clients. Retention is the result of accurate hiring, successful onboarding, timely coaching and, most important, performance management. CSH can help you optimize or design processes to drive retention. As a result, your ability to retain key employees will improve and so will your bottom line. Our services include:

  • Career Progression Model Design
  • Performance Evaluations & Performance Management
  • Leadership Development Programs for All Employee Levels
  • Change Management Consulting
  • Employee Engagement Studies
  • Employee Brand Optimization

Succession

Succession is the end product of a well-thought-out and executed plan, rather than a one-time project. We help clients create a clear path to succession by evaluating position-specific needs against internal and external talent pipelines. Once the right talent is sourced, we help ensure the necessary systems are in place to on-board, manage performance and retain top talent.

HR Compliance

Human resources compliance is critical to an organization’s success. It has also become increasingly complex, given the number of laws and regulations HR departments must adhere to. Our comprehensive experience in human resources and benefits can make your life easier. We help organizations focus on their core business strategies by providing HR compliance consulting, payroll and employee benefit solutions at a competitive price.