Top Challenges for HR Leaders during Covid-19

As we rush to respond to the new normal, global sentiment indicates we still have a long way to go. What about the specific HR challenges organizations are facing today?

When HR leaders were asked whether they believe their department is adequately trained, equipped and ready to deal with the post-pandemic reality, a majority (42%) believed they were only moderately ready.

Here are the top 5 challenges HR leaders are facing amid Covid-19:

1. Crisis management or business continuity planning

Did your organization have a plan to deal with this crisis? If not, you should strongly consider developing one. The plan should account for:

  • Detailed action plans that identifies owners and timelines
  • Crisis communication strategy and messaging for your employees and clients
  • Current list of key contacts such as your crisis management team, key stakeholders, vendors and third-party consultants
  • A detailed repository for your resources and materials (timelines, flowcharts, IT information, etc.)

For a complete list to help you evaluate your workforce’s readiness to handle the current crisis and its aftermath, download our Business Assessment Checklist.

2. Flexible work arrangements / remote work

Does your employee handbook include formal policies around flexible work arrangements and/or remote work guidelines? Consider formalizing these and don’t forget to include IT security and HR guidelines. Consult with your lawyer on specific employment laws.

3. Employee communications & relations

Transparency is vital and frankly expected from your employees and team members. It means that you provide honest and accurate descriptions of reality. Establish frequent (daily, weekly, bi-weekly) meetings with your teams to check-in on their well-being, listen to any issues or problems and solicit feedback. Open and timely communication will help build trust and reduce some anxiety on the unknown.

4. Workplace & welfare policy documentation

Now is the time to review your current HR policies related to the health and safety of your employees. New federal legislation offers incentives to benefit employees which can impact and change your current policies. Ensuring your employees are aware of the new changes is important.

5. Implementation of preventative measures

Establish goals and objectives to enable implementation of workplace safety. Employers should consider giving employees a safe platform where they can raise concerns on all aspects of the working environment. This could be personal, mental or physical conditions or reporting safety concerns of others or office environment.

Are you facing any of these challenges? What other HR hurdles are you trying to jump through?

Our HR Advisors are helping businesses like yours navigate these new obstacles and develop HR strategies to mitigate risks.