Personnel changes are never easy. Whether a key member of your group retires after giving lengthy notice, or leaves the organization suddenly for a new opportunity, it takes time and resources to fill their role and manage the transition.
For example, having a group administrator/office manager who fits with your medical group’s culture is paramount to making successful changes in your organization. The better they understand your group’s specific needs, the better they can assist with any transitions that take place. But physician training rarely includes identifying the proper management team for your medical group. When this important role becomes vacant, do you have the time to invest in locating and hiring the right person?
Or consider the fact that as the demographics of the United States are trending older, more founding physicians are leaving their practices. This can create a vacuum in leadership, and in certain situations, causes panic for medical groups. This type of change can be difficult for the physicians, management and staff. Some medical groups in these situations break up, go bankrupt, merge out of fear or sell out.
In times of transition, you need a trusted business advisor who has the tools, knowledge and successful track record of finding the right hire that fits with your medical group’s needs and culture.
At Clark Schaefer Hackett we have built a hiring system for key medical group positions. We identify job candidates, help you decide on the base compensation, use structured behavior-based interview guides and job matching assessments, and we determine the unique needs of your group to help you hire the best candidate. We get actively involved with your medical group during transitions and implement positive change.
We also counsel physician groups in developing active referral programs. When a founding physician leader leaves a medical group, the next generation is ready to step in with minimal disruption and a more seamless transition. Our healthcare group has designed and implemented programs such as weekly and monthly quantitative measurements, corporate compliance readiness, proactive narrow networking, revenue enhancement, multidimensional tax saving strategies, and transitional models to help medical groups to better absorb leadership change.
We can install a “complete turn-key management system” in your medical group, which potentially includes the placement of an Executive Director / Administrator. Additionally, we can design custom support systems for your unique needs and culture.
If you’d like help with succession planning, finding the best hires for your key positions, or understanding how an outside advisor can alleviate your challenges, please reach out to the healthcare consultants at Clark Schaefer Hackett.