Our professionals offer clients valuable experience and insights across a broad range of industries including:
We believe it is imperative to keep our clients abreast of new and ongoing industry topics, trends and best practices. Our team members are frequent authors, speakers and researchers. We share our knowledge through articles, webinars, white papers, roundtables, industry reports, videos and seminars.
Our seminars cover a variety of topics that address issues like strategic planning, tax savings, succession planning, cybersecurity, strategic talent management, technology and more. As a CSH client, you’ll receive regular invitations to free events designed to provide the tools you need to keep your business running smoothly. Check out our industry guidance below.
Our professional development program empowers staff to take control of their careers and provides a clear line of sight for their development. Our professionals follow a continuous improvement process utilizing a combination of training, real time mentoring and feedback.
We invest heavily in training our staff to ensure they have the skill set to exceed your expectations. Areas of focus include technical skills, team building, industry specialization and leadership development.
Technical skills are critical, but we also specially train our staff to create helpful, working relationships with clients. It’s a simple concept, but one that requires an ongoing commitment to professional development and a keen focus on staff retention.
Staff retention is a high priority for our firm and it is not uncommon for CSH to track as much as 10% lower than the industry average for turnover.
This success is a result of accurate hiring, successful onboarding, timely coaching and, most important, performance management over time. In addition we regularly monitor the engagement levels of our workforce through engagement surveys.
We invest in many national and local associations in order to broaden relationships, expand educational opportunities and advocate for the future of our industry.